Privacy Policy

Effective Date: [25/07/2026]

Welcome to Botanees. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you visit or place an order on our website:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Details (Processed securely by payment gateways)
  • Order History

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Cookies
  • Pages Visited
  • Date & Time of Visit

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Respond to customer inquiries
  • Improve our products and services
  • Send order confirmations and shipping updates
  • Provide customer support
  • Prevent fraudulent activities
  • Improve website performance
  • Send promotional emails (only if you have subscribed)

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart
  • Save login preferences
  • Analyze website traffic
  • Improve website functionality
  • Display relevant products

You can disable cookies from your browser settings at any time.

4. Payment Security

We do not store your debit card, credit card, or banking information.

All online payments are processed through secure and trusted payment gateways using encrypted connections.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties such as:

  • Shipping Partners
  • Payment Gateway Providers
  • Website Hosting Providers
  • Legal Authorities (when required by law)

6. Data Security

We take appropriate security measures to protect your personal information against:

  • Unauthorized access
  • Data loss
  • Misuse
  • Alteration
  • Disclosure

However, no internet transmission is completely secure.

7. Order Information

When you place an order, we retain your order information for accounting, warranty, customer support, and legal compliance purposes.

8. Marketing Communications

If you subscribe to our newsletter, we may send:

  • Product Updates
  • New Arrivals
  • Seasonal Offers
  • Promotional Campaigns

You can unsubscribe anytime by clicking the Unsubscribe link in our emails.

9. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as:

  • Payment Gateways
  • Google Analytics
  • Social Media Platforms
  • Shipping Providers

We are not responsible for the privacy practices of these third-party services.

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data (where legally permitted)
  • Withdraw consent for marketing communications
  • Request details of the information we hold about you

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Botanees

📧 Email:

📞 Phone:

📍 Address: